/* style/support-complaints-suggestions.css */

/* Variables for colors */
:root {
    --nohu90-primary: #FFD700; /* Gold */
    --nohu90-secondary: #DC143C; /* Crimson */
    --nohu90-dark-bg: #1A1A2E; /* Dark Blue/Near Black */
    --nohu90-light-text: #FFFFFF;
    --nohu90-gray-text: #CCCCCC;
    --nohu90-card-bg: #2A2A3E;
    --nohu90-border-color: #444455;
}

.page-support-complaints-suggestions {
    font-family: 'Arial', sans-serif;
    color: var(--nohu90-light-text);
    background-color: var(--nohu90-dark-bg);
    line-height: 1.6;
}

.page-support-complaints-suggestions__container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

/* Hero Section */
.page-support-complaints-suggestions__hero {
    background: linear-gradient(135deg, var(--nohu90-dark-bg) 0%, #301934 50%, var(--nohu90-secondary) 100%);
    padding: 80px 0;
    text-align: center;
    position: relative;
    overflow: hidden;
}

.page-support-complaints-suggestions__hero-title {
    font-size: 3.5em;
    color: var(--nohu90-primary);
    margin-bottom: 20px;
    text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.5);
    line-height: 1.2;
}

.page-support-complaints-suggestions__hero-subtitle {
    font-size: 1.3em;
    color: var(--nohu90-light-text);
    max-width: 800px;
    margin: 0 auto 40px auto;
}

.page-support-complaints-suggestions__hero-image {
    width: 100%;
    max-width: 900px;
    height: auto;
    border-radius: 10px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.5);
    margin-top: 30px;
}

/* General Section Styling */
.page-support-complaints-suggestions__section {
    padding: 60px 0;
    border-bottom: 1px solid var(--nohu90-border-color);
}

.page-support-complaints-suggestions__section:last-of-type {
    border-bottom: none;
}

.page-support-complaints-suggestions__section-title {
    font-size: 2.5em;
    color: var(--nohu90-primary);
    text-align: center;
    margin-bottom: 40px;
    text-shadow: 1px 1px 3px rgba(0, 0, 0, 0.3);
}

.page-support-complaints-suggestions p {
    font-size: 1.1em;
    margin-bottom: 20px;
    color: var(--nohu90-gray-text);
}

.page-support-complaints-suggestions strong {
    color: var(--nohu90-primary);
}

.page-support-complaints-suggestions ul,
.page-support-complaints-suggestions ol {
    list-style-type: disc;
    margin-left: 25px;
    margin-bottom: 20px;
    color: var(--nohu90-gray-text);
}

.page-support-complaints-suggestions ol {
    list-style-type: decimal;
}

.page-support-complaints-suggestions li {
    margin-bottom: 10px;
    font-size: 1.05em;
}

.page-support-complaints-suggestions__link {
    color: var(--nohu90-primary);
    text-decoration: none;
    transition: color 0.3s ease;
}

.page-support-complaints-suggestions__link:hover {
    color: var(--nohu90-secondary);
    text-decoration: underline;
}

/* Feedback Types Section */
.page-support-complaints-suggestions__grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 30px;
}

.page-support-complaints-suggestions__card {
    background-color: var(--nohu90-card-bg);
    border-radius: 10px;
    padding: 30px;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
    border: 1px solid var(--nohu90-border-color);
    display: flex;
    flex-direction: column;
}

.page-support-complaints-suggestions__card-title {
    font-size: 1.8em;
    color: var(--nohu90-primary);
    margin-bottom: 15px;
    text-align: center;
}

.page-support-complaints-suggestions__card-image {
    width: 100%;
    height: 200px;
    object-fit: contain;
    margin-top: 20px;
    border-radius: 8px;
    align-self: center;
}

/* Submit Process Section */
.page-support-complaints-suggestions__steps-container {
    display: flex;
    flex-wrap: wrap;
    gap: 30px;
    margin-bottom: 40px;
}

.page-support-complaints-suggestions__step {
    flex: 1;
    min-width: 280px;
    background-color: var(--nohu90-card-bg);
    border-radius: 10px;
    padding: 25px;
    box-shadow: 0 3px 10px rgba(0, 0, 0, 0.2);
    border: 1px solid var(--nohu90-border-color);
}

.page-support-complaints-suggestions__step-title {
    font-size: 1.5em;
    color: var(--nohu90-secondary);
    margin-bottom: 15px;
}

.page-support-complaints-suggestions__channel-list li {
    list-style-type: none;
    margin-left: 0;
    position: relative;
    padding-left: 25px;
}

.page-support-complaints-suggestions__channel-list li::before {
    content: '▶';
    color: var(--nohu90-primary);
    position: absolute;
    left: 0;
    font-size: 0.8em;
    top: 3px;
}

.page-support-complaints-suggestions__process-image {
    width: 100%;
    max-width: 800px;
    height: auto;
    display: block;
    margin: 40px auto 0 auto;
    border-radius: 10px;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
}

/* Resolution Process Section */
.page-support-complaints-suggestions__ordered-list li strong {
    color: var(--nohu90-primary);
}

/* Commitment Section */
.page-support-complaints-suggestions__commitment-list li {
    list-style-type: '✅ ';
    padding-left: 10px;
}

.page-support-complaints-suggestions__commitment-image {
    width: 100%;
    max-width: 600px;
    height: auto;
    display: block;
    margin: 40px auto 0 auto;
    border-radius: 10px;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
}

/* FAQ Section */
.page-support-complaints-suggestions__faq-item {
    background-color: var(--nohu90-card-bg);
    border-radius: 8px;
    margin-bottom: 20px;
    padding: 20px 25px;
    border: 1px solid var(--nohu90-border-color);
}

.page-support-complaints-suggestions__faq-question {
    font-size: 1.3em;
    color: var(--nohu90-primary);
    margin-bottom: 10px;
    cursor: pointer;
    position: relative;
    padding-right: 30px;
}

.page-support-complaints-suggestions__faq-question::after {
    content: '+';
    position: absolute;
    right: 0;
    top: 0;
    font-size: 1.2em;
    transition: transform 0.3s ease;
}

.page-support-complaints-suggestions__faq-question.active::after {
    content: '-';
    transform: rotate(180deg);
}

.page-support-complaints-suggestions__faq-answer {
    font-size: 1em;
    color: var(--nohu90-gray-text);
    display: none;
    padding-top: 10px;
    border-top: 1px solid var(--nohu90-border-color);
    margin-top: 10px;
}

.page-support-complaints-suggestions__faq-answer.active {
    display: block;
}

/* Contact Info Section */
.page-support-complaints-suggestions__contact-details {
    text-align: center;
    margin-top: 30px;
}

.page-support-complaints-suggestions__contact-details p {
    font-size: 1.2em;
    margin-bottom: 10px;
}

.page-support-complaints-suggestions__contact-image {
    width: 100%;
    max-width: 700px;
    height: auto;
    display: block;
    margin: 40px auto 0 auto;
    border-radius: 10px;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
}

/* Responsive Design */
@media (max-width: 768px) {
    .page-support-complaints-suggestions__hero-title {
        font-size: 2.5em;
    }

    .page-support-complaints-suggestions__hero-subtitle {
        font-size: 1.1em;
    }

    .page-support-complaints-suggestions__section-title {
        font-size: 2em;
    }

    .page-support-complaints-suggestions__grid {
        grid-template-columns: 1fr;
    }

    .page-support-complaints-suggestions__steps-container {
        flex-direction: column;
    }

    .page-support-complaints-suggestions__step {
        min-width: unset;
    }

    .page-support-complaints-suggestions__faq-question {
        font-size: 1.1em;
    }
}

@media (max-width: 480px) {
    .page-support-complaints-suggestions__hero-title {
        font-size: 2em;
    }

    .page-support-complaints-suggestions__section {
        padding: 40px 0;
    }

    .page-support-complaints-suggestions__section-title {
        font-size: 1.8em;
    }

    .page-support-complaints-suggestions__card-title {
        font-size: 1.5em;
    }

    .page-support-complaints-suggestions__step-title {
        font-size: 1.3em;
    }
}