/* style/contact-online-customer-service.css */
.page-contact-online-customer-service {
    font-family: 'Arial', sans-serif;
    color: #E0E0E0; /* Light gray for general text */
    background-color: #1A1A2E; /* Dark background for immersive feel */
    line-height: 1.6;
}

.page-contact-online-customer-service__container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

.page-contact-online-customer-service__hero-section {
    background: linear-gradient(135deg, #DC143C, #FFD700);
    padding: 80px 0;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 40px;
    position: relative;
    overflow: hidden;
    min-height: 500px;
    text-align: center;
}

.page-contact-online-customer-service__hero-content {
    position: relative;
    z-index: 2;
    max-width: 800px;
    color: #FFFFFF;
    text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.5);
}

.page-contact-online-customer-service__hero-title {
    font-size: 3.5em;
    margin-bottom: 20px;
    color: #FFFFFF;
    font-weight: bold;
    letter-spacing: 1px;
}

.page-contact-online-customer-service__hero-description {
    font-size: 1.2em;
    margin-bottom: 30px;
    color: #F0F0F0;
}

.page-contact-online-customer-service__hero-image-wrapper {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 1;
    opacity: 0.3;
    overflow: hidden;
}

.page-contact-online-customer-service__hero-image {
    width: 100%;
    height: 100%;
    object-fit: cover;
    filter: brightness(0.7) blur(2px);
    transform: scale(1.1);
}

.page-contact-online-customer-service__section {
    padding: 80px 0;
    text-align: center;
    position: relative;
}

.page-contact-online-customer-service__section:nth-of-type(even) {
    background-color: #2A2A4A; /* Slightly lighter dark background */
}

.page-contact-online-customer-service__section-title {
    font-size: 2.5em;
    color: #FFD700; /* Gold for titles */
    margin-bottom: 20px;
    font-weight: bold;
    text-transform: uppercase;
    letter-spacing: 1px;
}

.page-contact-online-customer-service__section-intro {
    font-size: 1.1em;
    color: #C0C0C0;
    margin-bottom: 40px;
    max-width: 800px;
    margin-left: auto;
    margin-right: auto;
}

.page-contact-online-customer-service__cta-button {
    display: inline-block;
    padding: 15px 30px;
    border-radius: 50px;
    text-decoration: none;
    font-weight: bold;
    font-size: 1.1em;
    transition: all 0.3s ease;
    margin: 10px;
    cursor: pointer;
    border: none;
}

.page-contact-online-customer-service__cta-button--primary {
    background-color: #FFD700; /* Gold */
    color: #1A1A2E; /* Dark text for contrast */
}

.page-contact-online-customer-service__cta-button--primary:hover {
    background-color: #E6C200; /* Darker gold */
    transform: translateY(-3px);
    box-shadow: 0 5px 15px rgba(255, 215, 0, 0.4);
}

.page-contact-online-customer-service__cta-button--secondary {
    background-color: #DC143C; /* Deep Red */
    color: #FFFFFF;
}

.page-contact-online-customer-service__cta-button--secondary:hover {
    background-color: #C11234; /* Darker red */
    transform: translateY(-3px);
    box-shadow: 0 5px 15px rgba(220, 20, 60, 0.4);
}

.page-contact-online-customer-service__cta-button--tertiary {
    background-color: transparent;
    border: 2px solid #FFD700;
    color: #FFD700;
}

.page-contact-online-customer-service__cta-button--tertiary:hover {
    background-color: #FFD700;
    color: #1A1A2E;
    transform: translateY(-3px);
    box-shadow: 0 5px 15px rgba(255, 215, 0, 0.2);
}

.page-contact-online-customer-service__features-grid,
.page-contact-online-customer-service__methods-grid,
.page-contact-online-customer-service__commitment-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 30px;
    margin-top: 40px;
}

.page-contact-online-customer-service__feature-item,
.page-contact-online-customer-service__method-item,
.page-contact-online-customer-service__commitment-item {
    background-color: #22223B; /* Darker background for cards */
    padding: 30px;
    border-radius: 15px;
    box-shadow: 0 5px 20px rgba(0, 0, 0, 0.3);
    text-align: center;
    border-top: 5px solid #FFD700;
    transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.page-contact-online-customer-service__feature-item:hover,
.page-contact-online-customer-service__method-item:hover,
.page-contact-online-customer-service__commitment-item:hover {
    transform: translateY(-10px);
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.5);
}

.page-contact-online-customer-service__feature-icon {
    width: 70px;
    height: 70px;
    margin-bottom: 20px;
    filter: drop-shadow(0 0 5px #FFD700);
}

.page-contact-online-customer-service__feature-title,
.page-contact-online-customer-service__method-title,
.page-contact-online-customer-service__commitment-title {
    font-size: 1.5em;
    color: #FFD700;
    margin-bottom: 15px;
    font-weight: bold;
}

.page-contact-online-customer-service__feature-description,
.page-contact-online-customer-service__method-description,
.page-contact-online-customer-service__commitment-description {
    font-size: 1em;
    color: #B0B0B0;
}

.page-contact-online-customer-service__contact-info {
    font-size: 1.1em;
    margin-top: 15px;
    color: #F0F0F0;
}

.page-contact-online-customer-service__contact-info a {
    color: #FFD700;
    text-decoration: none;
    font-weight: bold;
}

.page-contact-online-customer-service__contact-info a:hover {
    text-decoration: underline;
}

.page-contact-online-customer-service__issue-list,
.page-contact-online-customer-service__tips-list {
    list-style: none;
    padding: 0;
    text-align: left;
    max-width: 800px;
    margin: 40px auto;
}

.page-contact-online-customer-service__issue-list li,
.page-contact-online-customer-service__tips-list li {
    background-color: #2A2A4A;
    margin-bottom: 15px;
    padding: 20px;
    border-radius: 10px;
    display: flex;
    align-items: flex-start;
    box-shadow: 0 3px 10px rgba(0, 0, 0, 0.2);
}

.page-contact-online-customer-service__issue-list li strong,
.page-contact-online-customer-service__tips-list li strong {
    color: #FFD700;
}

.page-contact-online-customer-service__issue-list .list-icon,
.page-contact-online-customer-service__tips-list .list-icon {
    font-size: 1.5em;
    color: #DC143C;
    margin-right: 15px;
    line-height: 1;
}

.page-contact-online-customer-service__illustration-image {
    max-width: 100%;
    height: auto;
    margin-top: 40px;
    border-radius: 10px;
    box-shadow: 0 8px 25px rgba(0, 0, 0, 0.4);
}

.page-contact-online-customer-service__cta-final {
    background: linear-gradient(45deg, #1A1A2E, #2A2A4A);
    padding: 100px 0;
    position: relative;
    overflow: hidden;
}

.page-contact-online-customer-service__cta-final .page-contact-online-customer-service__container {
    position: relative;
    z-index: 2;
}

.page-contact-online-customer-service__cta-final .page-contact-online-customer-service__section-title {
    color: #FFD700;
}

.page-contact-online-customer-service__cta-final .page-contact-online-customer-service__section-intro {
    color: #E0E0E0;
    margin-bottom: 50px;
}

.page-contact-online-customer-service__button-group {
    display: flex;
    flex-wrap: wrap;
    justify-content: center;
    gap: 20px;
}

.page-contact-online-customer-service__cta-background-image {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    object-fit: cover;
    opacity: 0.2;
    z-index: 1;
    filter: brightness(0.6);
}

.page-contact-online-customer-service .highlight {
    color: #FFD700;
}

.page-contact-online-customer-service .highlight-link {
    color: #FFD700;
    text-decoration: none;
    font-weight: bold;
}

.page-contact-online-customer-service .highlight-link:hover {
    text-decoration: underline;
}

.page-contact-online-customer-service .keyword {
    color: #DC143C;
    font-weight: bold;
}

/* Responsive Design */
@media (max-width: 992px) {
    .page-contact-online-customer-service__hero-title {
        font-size: 2.8em;
    }
    .page-contact-online-customer-service__section-title {
        font-size: 2em;
    }
    .page-contact-online-customer-service__hero-section {
        padding: 60px 0;
    }
    .page-contact-online-customer-service__section {
        padding: 60px 0;
    }
}

@media (max-width: 768px) {
    .page-contact-online-customer-service__hero-title {
        font-size: 2.2em;
    }
    .page-contact-online-customer-service__hero-description {
        font-size: 1em;
    }
    .page-contact-online-customer-service__section-title {
        font-size: 1.8em;
    }
    .page-contact-online-customer-service__section-intro {
        font-size: 0.95em;
    }
    .page-contact-online-customer-service__features-grid,
    .page-contact-online-customer-service__methods-grid,
    .page-contact-online-customer-service__commitment-grid {
        grid-template-columns: 1fr;
    }
    .page-contact-online-customer-service__cta-button {
        padding: 12px 25px;
        font-size: 1em;
    }
    .page-contact-online-customer-service__hero-section {
        flex-direction: column;
        text-align: center;
        padding: 40px 20px;
        min-height: auto;
    }
    .page-contact-online-customer-service__hero-content {
        max-width: 100%;
    }
    .page-contact-online-customer-service__button-group {
        flex-direction: column;
        align-items: center;
    }
    .page-contact-online-customer-service__issue-list li,
    .page-contact-online-customer-service__tips-list li {
        padding: 15px;
        font-size: 0.95em;
    }
    .page-contact-online-customer-service__issue-list .list-icon,
    .page-contact-online-customer-service__tips-list .list-icon {
        font-size: 1.2em;
        margin-right: 10px;
    }
}

@media (max-width: 480px) {
    .page-contact-online-customer-service__hero-title {
        font-size: 1.8em;
    }
    .page-contact-online-customer-service__section-title {
        font-size: 1.5em;
    }
    .page-contact-online-customer-service__cta-button {
        width: 100%;
        margin: 5px 0;
    }
}